When requesting an Owner Portal with a custom domain or custom subdomain, a CNAME records needs to be created as follows:
With Custom Domain:
domain.com -> $ENV.hostify.com (replace $ENV) _acme-challenge.domain.com -> domain.com.a0f7d91147ece0c8.dcv.cloudflare.com
With Custom Subdomain:
subdomain.domain.com -> $ENV.hostify.com (replace $ENV) _acme-challenge.subdomain.domain.com -> subdomain.domain.com.a0f7d91147ece0c8.dcv.cloudflare.com
Important: $ENV should be replaced with the environment/server where they are located (APP/EU/GO/AM/US/MY).
Example:
propietarios.dcanturis.es -> go.hostify.com _acme-challenge.propietarios.dcanturis.es -> propietarios.dcanturis.es.a0f7d91147ece0c8.dcv.cloudflare.com
After creating the CNAME record, the client should inform support. If they would like to use their own logo and colors, they should provide them as well.