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Allow External Links in Booking.com Messages

Steps to enable links that were previously blocked, allowing them to be sent via Inbox messages to Booking.com guests.

Alex avatar
Written by Alex
Updated over a month ago

If you have one property:

  1. Log in to the extranet.

  2. Navigate to Property > Messaging settings > Security settings.

  3. Complete two-factor authentication if prompted.

  4. Click on Add a Link and input the URL to whitelist.

  5. For additional URLs, click on +.

  6. Click Add domain to finalize.
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If you have multiple properties:

  1. Log in to your group account in the extranet.

  2. Select a property from the home page menu.

  3. Navigate to Property > Messaging settings > Security settings.

  4. Complete two-factor authentication if required.

  5. Click on Add a Link to input the URL for whitelisting.

  6. Use + for additional URLs.

  7. Click on Add domain to save.

  8. To apply the settings across all properties, click Apply to all properties and confirm in the pop-up window.

The changes will now be applied to all properties.

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