We've significantly expanded the Reporting Dashboard with 28 key performance indicators, flexible revenue allocation modes, improved widget configuration, and a dedicated Reporting Settings page — giving you deeper, more actionable insights into your property portfolio.
The new Reporting Dashboard is rolling out to all customers. If you don't see it yet on your account, please reach out to support.
What's New
Comprehensive KPI Library
The dashboard now offers 28 KPIs organized into clear categories, each with a plain-language description so you always know exactly what you're looking at.
Revenue KPIs
Gross Revenue | Total guest price including all fees, taxes, and extras |
Net Revenue | Revenue after deducting channel commission and transaction fees |
Owner Revenue | Amount payable to the property owner after management fees |
Payment | Payout received from the booking channel |
Base Price | Nightly accommodation rate total before fees and taxes |
Management Commission | Commission earned by the property manager |
Occupancy KPIs
Occupancy Rate | Booked nights as a percentage of available nights (excludes blocked dates) |
Occupancy Rate (Gross) | Booked nights as a percentage of all calendar nights (includes blocked dates) |
Rates & Performance
ADR | Average daily rate based on the base nightly price |
ADR (Gross) | Average daily rate based on gross revenue (total guest price ÷ booked nights) |
RevPAR | Revenue per available night based on the base nightly price |
RevPAR (Gross) | Revenue per available night based on gross revenue |
Volume & Averages
Booked Nights | Total nights occupied by confirmed reservations |
Reservations | Total count of confirmed reservations in the period |
Avg. Length of Stay | Average number of nights per reservation |
Avg. Reservation Value | Average gross revenue per reservation |
Avg. Days in Advance | Average lead time between booking confirmation and check-in |
Revenue Allocation Modes
Every revenue KPI is now available in three allocation modes, so you can analyze your income the way that makes the most sense for your business.
Pro-rated (default)
Revenue is split proportionally across periods based on the number of nights in each period. For example, a $1,000 reservation spanning 6 nights in January and 4 nights in February allocates $600 to January and $400 to February.
Best for: Accurate period-over-period revenue tracking and financial planning.
Check-in (CI)
The full reservation amount is allocated to the period when the guest checks in. The same $1,000 reservation would appear entirely in January.
Best for: Booking performance analysis — understanding when revenue is generated.
Check-out (CO)
The full reservation amount is allocated to the period when the guest checks out. The same $1,000 reservation would appear entirely in February.
Best for: Cash flow analysis aligned with stay completion.
You can mix and match allocation modes within the same dashboard. Show Pro-rated Gross Revenue alongside Check-in Net Revenue in your KPI cards to compare perspectives side by side.
Revenue Overview Widget — More Revenue Types
The Revenue Overview bar chart now supports six revenue types that you can toggle on or off:
Gross Revenue — total guest price
Net Revenue — after channel commission and transaction fees
Owner Revenue — the owner's portion
Payment — channel payout amount
Base Price — nightly rate totals
Management Commission — your management earnings
Select any combination to visualize how your revenue breaks down over time.
Improved Widget Configuration
Grouped KPI Selection
When configuring widgets, KPIs are now organized into labeled groups — Revenue (Pro-rated, Check-in, Check-out), Occupancy, Rates & Performance, and Volume & Averages — making it easy to find the metric you need.
Descriptions Everywhere
Every KPI and revenue type displays a plain-language description directly in the configuration panel. No guesswork — you'll see exactly what each metric measures before you select it.
Metric Chart Widgets
The metric selector now uses dropdown groups with clear section headers. After selecting a metric, its description appears below the dropdown so you can confirm it's the right one.
KPI Card Widgets
The KPI selection panel shows each metric with its name and description, organized by category. Check the ones you want to display as summary cards.
Reporting Settings
The new dashboard also introduces a dedicated Reporting Settings page where you control the defaults for the system Reporting Dashboard. You'll find it in your Customer profile → Reporting (the page appears once Reporting V2 is enabled on your account).
Settings configured here apply to the system Reporting Dashboard. Custom dashboard views can override most of them on a per-widget basis.
Available settings
Setting | What it does |
Reporting Currencies | The set of currencies available across reporting widgets. Reservations are converted into each selected currency so you can switch between them on demand. If only one currency is selected, the currency picker is hidden on individual widgets. |
Default Currency | The currency loaded by default when you open the Reporting Dashboard. Must be one of the selected Reporting Currencies. |
Default Period | The date range pre-selected when you open the dashboard. Options include Last 7 Days, Last 30 Days, This Month, Last Month, This Quarter, This Year, and Last Year. |
Default Comparison Mode | How charts compare the current period against a baseline — Previous Period (e.g. last month vs. the month before) or Same Period Last Year. Individual widgets in custom views can override this. |
Default Period Allocation | The default allocation mode for revenue KPIs — Pro-rata (split by nights), Based on Check-in date, or Based on Check-out date. See Revenue Allocation Modes above for the differences. |
Occupancy Calculation | How the Occupancy Rate denominator is calculated. Include all dates — every calendar day counts as available. Exclude blocked / unavailable dates — days marked unavailable are subtracted from the denominator. This setting affects Occupancy Rate everywhere it appears in reporting. |
Include Cancelled Bookings | A multi-select of booking channels whose cancelled reservations should still count toward Revenue, Net Revenue, Owner Revenue, and all other financial KPIs across the Reporting Dashboard, the Property Performance report, and listing-level stats. Pick one or more channels (e.g. Airbnb, Booking.com, Vrbo) or choose "All sources" to include cancellations from every channel. Leave the selection empty to exclude cancelled bookings entirely (the default). Only cancellations with positive revenue are counted — i.e. bookings where the cancellation policy still resulted in a charge to the guest (non-refundable nights, cleaning fees retained, etc.). Free cancellations are never counted regardless of this setting. |
Tips for configuring reporting settings
Pick your currencies first. Adding a new currency triggers a one-time historical backfill so past data is converted — you only need to do it once per currency.
Choose the allocation mode that matches your accounting. Pro-rata is the most accurate for period-over-period analysis; Check-in mirrors how channels report bookings; Check-out aligns with cash flow on stay completion.
Match Occupancy Calculation to your portfolio. "Exclude blocked dates" is best when you actively block calendars for owner stays or maintenance; "Include all dates" gives you a true utilization rate of the entire calendar.
Include Cancelled Bookings is per-source. Choose which channels' cancelled bookings should count in your KPIs — pick individual sources (e.g. Airbnb, Booking.com) or select "All sources". Only cancellations that retained revenue are counted, so free cancellations never appear regardless of the selection. Most managers leave this empty; enable specific sources if those channels' cancellation policies routinely keep revenue (e.g. non-refundable rates).
How to Use
Adding KPIs to Your Dashboard
Navigate to Reporting in the main menu.
Click the + Add Widget button.
Choose a widget type:
KPI Cards — summary numbers with comparison indicators
Metric Chart — line chart tracking a single KPI over time
Revenue Overview — multi-series bar chart comparing revenue types
Pie Chart — breakdown by channel, city, or listing
Configure your widget by selecting the KPIs, revenue types, or metrics you want to track.
Click Save.
Choosing an Allocation Mode
For revenue KPIs, look for the allocation variants in the KPI selector:
Gross Revenue — pro-rated (default)
Gross Revenue (CI) — check-in based
Gross Revenue (CO) — check-out based
The same pattern applies to Net Revenue, Owner Revenue, Payment, and Base Price.
Creating a Custom View
Click the view selector dropdown and choose Save as New View.
Give your view a name.
Add and configure widgets with your preferred KPIs.
Each widget in a custom view can have its own Period Override, Comparison, and Filters — independent of the global dashboard settings.
KPI Glossary
A quick reference for all available KPIs:
KPI | Description |
Gross Revenue | Total guest price including all fees, taxes, and extras |
Net Revenue | Revenue after deducting channel commission and transaction fees |
Owner Revenue | Amount payable to the property owner after management fees |
Payment | Payout received from the booking channel |
Base Price | Nightly accommodation rate total before fees and taxes |
Management Comm. | Commission earned by the property manager on reservations |
Occupancy Rate | Booked nights as percentage of available nights (excl. blocked dates) |
Occupancy Rate (Gross) | Booked nights as percentage of all calendar nights (incl. blocked dates) |
ADR | Average daily rate based on the base nightly price |
ADR (Gross) | Average daily rate based on gross revenue |
RevPAR | Revenue per available night based on the base nightly price |
RevPAR (Gross) | Revenue per available night based on gross revenue |
Booked Nights | Total number of nights occupied by confirmed reservations |
Reservations | Total count of confirmed reservations in the period |
Avg. Length of Stay | Average number of nights per reservation |
Avg. Reservation Value | Average gross revenue per reservation |
Avg. Days in Advance | Average lead time between booking confirmation and check-in date |
Allocation suffixes:
(no suffix) — pro-rated by nights across periods
(CI) — full amount allocated to the check-in period
(CO) — full amount allocated to the check-out period
Tips
Start with the defaults. The default dashboard includes Gross Revenue, Booked Nights, Occupancy Rate, and ADR — a solid foundation for most managers.
Compare allocation modes. Add both Gross Revenue and Gross Revenue (CI) as KPI cards to see how the allocation method affects your monthly totals.
Use Occupancy Rate (Gross) for portfolio-wide analysis. It includes blocked dates in the denominator, giving you a true picture of your calendar utilization.
ADR vs. ADR (Gross). Use ADR (base price) for rate strategy decisions, and ADR (Gross) to understand the full value per night including fees.
Track booking lead time. Avg. Days in Advance helps you understand how far ahead guests book, which is valuable for pricing strategy and last-minute deals.
Have questions about the Reporting Dashboard? Reach out to our support team — we're happy to help you set up the perfect view for your business.