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Owner Portal V2

An overview of the Owner Portal, covering: Dashboard (KPIs, revenue, occupancy, & booking charts), Reservations (booking history with search & filter), Statements (financial summaries & payouts), Expenses (property costs), and Invoices (issued invoices).

Written by Rachel Tommasino

Dashboard

The Owner Portal Dashboard gives property owners a clear overview of their properties’ performance, including revenue, occupancy, reservations, and booking trends.

It is designed to help owners quickly understand how their properties are performing over a selected time period.

KPI Overview

At the top of the dashboard, you’ll find key performance indicators (KPIs) summarizing overall portfolio performance.

  • Owner Revenue

    Shows the total owner revenue generated during the selected period.

  • Occupancy Rate

    Displays the percentage of available nights that were booked.

  • Booked Nights

    Shows the total number of nights booked across all reservations.

  • Reservations

    Displays the total number of confirmed reservations within the selected period.

Revenue Overview

The Revenue Overview chart visualizes revenue performance over time. Use this chart to:

  • Identify seasonal patterns

  • Monitor revenue growth or decline

  • Compare monthly performance

Listings

The Listings section breaks down performance by individual property, including Gross Revenue, Occupancy, Average Daily Rate and Bookings.

Reservations

The Reservations section displays recent reservation activity, including guest and property information, channel, reservation status and owner revenue.


Occupancy Rate and Booking Nights charts

These charts show occupancy performance over time compared to the previous period. Use these charts to identify high-demand periods, low-performing months, seasonal occupancy changes, etc.



Reservations

The Reservations view gives owners a complete overview of all bookings across their properties. From this page, owners can:

  • View upcoming and past reservations

  • Search and filter bookings

  • Monitor owner revenue

  • Review guest stay details

Filters & Search

  • Search by reservation code or guest name

  • Filter by listing, status, channel or date

Statements

The Owner Statements view allows owners to review all financial statements generated for their properties.

From this page, owners can:

  • View all statements

  • Search for specific statements

  • Filter by listing

  • Filter by date range

  • Sort statements

  • Review statement totals and payouts

Expenses

The Expenses section lets owners review and manage all recorded costs linked to their properties.

Use the search to quickly find specific items, or filter by listing or date range to narrow down results. Expenses can be exported as a CSV file.

Invoices

The Invoices section allows owners to view and manage all issued invoices related to their properties.

Use the search functionality to quickly locate a specific invoice, or filter by listing, date range or type. Invoices can be exported as a CSV file.

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