Available tasks depend on the tools supported by the integration and your Hostify permissions. The connection uses Hostify Beta, Hostify's MCP server, which is currently in beta.
Before you start
Hostify: a Hostify account with the Administrator role, and your Hostify API key from Settings in Hostify.
ChatGPT: an account where Plugins > Add shows Add custom MCP server, with access to Work. Use chatgpt.com on a computer.
Claude: any plan. The Free plan allows one custom connector. On Team or Enterprise, a Claude Owner adds the connector first.
Connection details
Name: Hostify Beta
Server URL:https://mcp-beta.hostify.com/mcp
Authentication: OAuth, selected in ChatGPT or Claude. Hostify then asks for your Hostify API key.
Connect ChatGPT to Hostify
In a ChatGPT Business, Enterprise or Edu workspace, an owner or admin usually does these steps.
Step 1: Add a custom MCP server
On chatgpt.com, select Plugins in the left menu. Select Add, then Add custom MCP server.
Step 2: Enter the connection details
Enter the name Hostify Beta and the server URL. Under Authentication, choose OAuth.
Step 3: Create the plugin
Select I understand and want to continue, then Create as a plugin.
Step 4: Copy your Hostify API key
Copy your Hostify API key from Settings in Hostify.
Step 5: Paste the key and connect
Paste it into Hostify API key on the Connect Hostify MCP page, then select Connect.
Step 6: Install Hostify Beta
In your personal plugins, open Hostify Beta and select + to install it. If Hostify Beta is already installed, select Try in chat. An installed plugin shows Manage and Try in chat instead of +.
Step 7: Switch to Work
On the ChatGPT homepage, switch from Chat to Work. Start a new Work chat.
Step 8: Ask your first question
Type @, select Hostify Beta, and ask: What was my occupancy last month?
Connect Claude to Hostify
The screenshots show a connection named Hostify Demo. Your connection will use the name you entered.
Step 1: Add a custom connector
On claude.ai, select Customize > Connectors. Select + Add, then Add custom connector. On the Free plan, this option is greyed out if you already have a custom connector.
Step 2: Enter the connection details
In the Add custom connector window, enter the name Hostify Beta and paste the server URL into MCP server URL. Then select Add.
Step 3: Select Connect
In the Yours tab, select Connect next to Hostify Beta. If you see a check mark, it is already connected.
Step 4: Copy your Hostify API key
Copy your Hostify API key from Settings in Hostify.
Step 5: Paste the key and connect
Paste it into Hostify API key on the Connect Hostify MCP page, then select Connect.
Step 6: Turn on Hostify Beta
In a new chat, select + > Connectors and turn on Hostify Beta.
Step 7: Ask your first question
Ask: What was my occupancy last month? Check that Claude is requesting occupancy data, then select Allow once.
Step 8: Read the answer
Claude answers with your Hostify data and shows that it used the Hostify integration.
Claude Team or Enterprise
Claude Owner: in Organization settings > Connectors, select Add > Custom. Enter the server URL, then select Add.
Members: in Customize > Connectors > Yours, find Hostify Beta, then follow Steps 3 to 8.
Need help?
Can't add Hostify Beta? Check your ChatGPT or Claude plan and role, or ask your workspace admin or Claude Owner.
Hostify doesn't accept the key? Check that you pasted the full API key. Only Hostify administrators can connect.
No Hostify data in the answer? In ChatGPT, select Hostify Beta with @ in a Work chat. In Claude, turn it on under + > Connectors.
Occupancy looks different? Compare with Reporting > Overview > Occupancy rate, using the same period, filters and settings.