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Connect ChatGPT or Claude to Hostify

Connect ChatGPT or Claude to Hostify. Then ask questions about your Hostify data in plain language.

Written by Gergana Manovski

Available tasks depend on the tools supported by the integration and your Hostify permissions. The connection uses Hostify Beta, Hostify's MCP server, which is currently in beta.

Before you start

  • Hostify: a Hostify account with the Administrator role, and your Hostify API key from Settings in Hostify.

  • ChatGPT: an account where Plugins > Add shows Add custom MCP server, with access to Work. Use chatgpt.com on a computer.

  • Claude: any plan. The Free plan allows one custom connector. On Team or Enterprise, a Claude Owner adds the connector first.

Connection details

Name: Hostify Beta

Authentication: OAuth, selected in ChatGPT or Claude. Hostify then asks for your Hostify API key.

Connect ChatGPT to Hostify

Hostify logo, a two-way arrow and ChatGPT: connecting Hostify and ChatGPT.

In a ChatGPT Business, Enterprise or Edu workspace, an owner or admin usually does these steps.

Step 1: Add a custom MCP server

On chatgpt.com, select Plugins in the left menu. Select Add, then Add custom MCP server.

ChatGPT with Plugins selected in the left menu and the Add menu open, showing Add custom MCP server.

Step 2: Enter the connection details

Enter the name Hostify Beta and the server URL. Under Authentication, choose OAuth.

The Add custom MCP server form with the Name, server URL and Authentication fields highlighted.

Step 3: Create the plugin

Select I understand and want to continue, then Create as a plugin.

The I understand and want to continue checkbox and the Create as a plugin button highlighted.

Step 4: Copy your Hostify API key

Copy your Hostify API key from Settings in Hostify.

Hostify Settings with Settings selected in the left menu and the API key field highlighted.

Step 5: Paste the key and connect

Paste it into Hostify API key on the Connect Hostify MCP page, then select Connect.

The Connect Hostify MCP page with an empty Hostify API key field and the Connect button highlighted.

Step 6: Install Hostify Beta

In your personal plugins, open Hostify Beta and select + to install it. If Hostify Beta is already installed, select Try in chat. An installed plugin shows Manage and Try in chat instead of +.

The installed Hostify Beta plugin page with the Manage and Try in chat buttons; Try in chat is highlighted.

Step 7: Switch to Work

On the ChatGPT homepage, switch from Chat to Work. Start a new Work chat.

The top of the ChatGPT homepage with the Work tab selected, above the Work message box.

Step 8: Ask your first question

Type @, select Hostify Beta, and ask: What was my occupancy last month?

A Work chat showing the question with Hostify Beta selected, the Hostify Beta step, and the October 2026 occupancy answer.

Connect Claude to Hostify

Hostify logo, a two-way arrow and Claude: connecting Hostify and Claude.

The screenshots show a connection named Hostify Demo. Your connection will use the name you entered.

Step 1: Add a custom connector

On claude.ai, select Customize > Connectors. Select + Add, then Add custom connector. On the Free plan, this option is greyed out if you already have a custom connector.

Claude's Customize page with Connectors selected and the + Add menu open, showing Add custom connector.

Step 2: Enter the connection details

In the Add custom connector window, enter the name Hostify Beta and paste the server URL into MCP server URL. Then select Add.

Step 3: Select Connect

In the Yours tab, select Connect next to Hostify Beta. If you see a check mark, it is already connected.

The Yours tab in Claude with the Hostify connector marked Custom and a check mark in the Status column.

Step 4: Copy your Hostify API key

Copy your Hostify API key from Settings in Hostify.

Hostify Settings with Settings selected in the left menu and the API key field highlighted.

Step 5: Paste the key and connect

Paste it into Hostify API key on the Connect Hostify MCP page, then select Connect.

The Connect Hostify MCP page with an empty Hostify API key field and the Connect button highlighted.

Step 6: Turn on Hostify Beta

In a new chat, select + > Connectors and turn on Hostify Beta.

The + menu in a Claude chat with Connectors open and the Hostify connector toggle turned on.

Step 7: Ask your first question

Ask: What was my occupancy last month? Check that Claude is requesting occupancy data, then select Allow once.

Claude asking for permission to use a Hostify reporting tool, with Deny, Always allow and Allow once.

Step 8: Read the answer

Claude answers with your Hostify data and shows that it used the Hostify integration.

Claude's answer about October 2026 occupancy, below the note that it used the Hostify integration.

Claude Team or Enterprise

Claude Owner: in Organization settings > Connectors, select Add > Custom. Enter the server URL, then select Add.

Members: in Customize > Connectors > Yours, find Hostify Beta, then follow Steps 3 to 8.

Need help?

  • Can't add Hostify Beta? Check your ChatGPT or Claude plan and role, or ask your workspace admin or Claude Owner.

  • Hostify doesn't accept the key? Check that you pasted the full API key. Only Hostify administrators can connect.

  • No Hostify data in the answer? In ChatGPT, select Hostify Beta with @ in a Work chat. In Claude, turn it on under + > Connectors.

  • Occupancy looks different? Compare with Reporting > Overview > Occupancy rate, using the same period, filters and settings.

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