Most of the text fields in Hostify support dynamic variables. When you compose a message you can use one of these variables in the text and when the message is sent our system will automatically fill in the relevant information. This allows for a very specific level of personalization.

{{guest_phone}} - the phone number on the file of your Guest.

{{guest_phone_last_four_digits}} - The last 4 digits of the phone number on the file of your Guest.
{{guest_email}} - the e-mail address on file for your Guest.
{{guest_name}} - the full name of your Guest.
{{guest_first}} - the first name of your Guest.
{{guest_last}} - the last name of your Guest.
{{integration_nickname}} - the internal nickname of the Airbnb account (host).
{{host}} - the full name of the Host, as seen on Airbnb.
{{host_first}} - the first name of the Host, as seen on Airbnb.
{{host_last}} - the last name of the Host, as seen on Airbnb.

{{owner_name}} - listing's owner name from Hostify's system

{{owner_email}}- listing's owner email from Hostify's system
{{checkin}} - the check-in date of the Reservation. The date format is according to your date format Settings on an Account level.
{{checkout}} - the check-out date of the Reservation. The date format is according to your date format Settings on an Account level.
{{planned_arrival}} - planned arrival time, if set in the Reservation.
{{planned_departure}} - planned departure time, if set in the Reservation.

{{check_in_form_link}} - Hostify Check-in link form.

{{checkin_guest_sex}} - Main guest sex
{{checkin_guest_birth_date}} - Main guest birth date
{{checkin_guest_nationality}} - Main guest nationality}
{{checkin_guest_document_type}} - Main guest document type
{{checkin_guest_document_number}} - Main guest document number
{{checkin_guest_document_expiration}} - Main guest document expiration date
{{listing}} - The title of the Listing, as seen on Airbnb.
{{listing_nickname}} - The internal nickname of the Listing.
{{listing_address}} - The full address of your Listing.
{{listing_address_city}} - The city of your Listing.

{{listing_address_country}} - The country of your Listing.

{{listing_address_with_unit}} - Full listing address including unit.
{{listing_address_street}} - Listing Street.
{{listing_address_unit}} - Listing Unit value.
{{listing_address_zipcode}} - Listing Postcode.
{{listing_address_state}} - Listing state.

{{wifi}} - Listing Wi-Fi password

{{guest_guide}} - Guest guide

{{access_codes}} - Access codes

{{other_things_to_note}} - Parent listing's other things to note placeholder

{{total_price}} - total amount for your reservation

{{extras_price}} - total extras price

{{extra_guest_price}} - extra guest price

{{transaction_fee}} - transaction fee

{{city_tax}} - city tax

{{service_charge}} - service charge

{{tax_amount}} - total tax amount

{{channel_commission}} - channel commission

{{payout_price}} - payout amount for the reservation
{{host_payout}} - the net payout you are going to receive from Airbnb.
{{host_service_fee}} - the Airbnb Host fee for the Reservation.
{{owner_revenue}} - The Owner revenue as set by the Listing's Owner Revenue formula.
{{net_revenue}} - Your net revenue as a property manager is set by Listing's Net Revenue formula.
{{revenue}} - the net revenue after Channel commission to you. This includes any additional fees like cleaning fee, service charges, etc.
{{cleaning_fee}} - the cleaning fee for the Reservation.
{{currency}} - the currency for the Reservation.
{{notes}} - The Reservation notes.
{{cleaning_notes}} - The Reservation cleaning notes.
{{guests_count}} - The number of Guests for the Reservation.

{{pets}} - The number of pets for the Reservation.

{{adults_count}} - The number of Adults for the Reservation.

{{children_count}} - The number of Children for the Reservation.

{{infants_count}} - The number of Infants for the Reservation.
{{nights_count}} - The total number of nights booked in the Reservation.
{{confirmation_code}} - Reservation's channel confirmation code.
{{reservation_source}} - Reservation's channel name.
{{checkin_time}} - The default check-in time for the Listing.
{{checkout_time}} - The default check-out time for the Listing.
{{emergency_contact}} - The emergency contact, as set on the Listing.
{{main_contact}} - The main contact, as set on the Listing.

{{listing_id}} - The internal Hostify ID of the listing

{{listing_parent_title}} - Title of parent listing
{{reservation_id}} - The internal Hostify ID of the reservation
{{thread_id}} - The internal Hostify ID of the Inbox thread
{{last_message}} - The last message received in the Inbox thread.

{{paid}} - Paid/Unpaid

{{amount_paid}} - Sum of payment transactions

{{amount_due}} - Payout price - the sum of payment transactions

{{paid_percent}} - Percent of paid payout price
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{{transaction_error}} - The error returned by the credit card processor.
{{transaction_channel_id}} - The transaction ID of the credit card processor.
{{transaction_description}} - The transaction's description.
{{transaction_amount}} - The amount of the charge.
{{transaction_last4}} - The last 4 digits of the credit card on file, you've tried to or charged.
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{{next::confirmation_code}} - The confirmation code of the reservation in question.
{{next::checkin}} - The check-in date for the next reservation.
{{next::checkout}} - The check-out date for the next reservation.
{{next::planned_arrival}} - Next guest’s scheduled arrival time. (only works if provided)
{{next::planned_departure}} - Next guest’s scheduled departure time. (only works if provided)
{{next::beds_to_be_prepared}} - The number of beds in the reservation in question.
{{next::cleaning_note}} - The text which is added to the cleaning notes field inside the next reservation.
{{next::notes}} - The text which is added to the other notes field inside each reservation.
{{next::guests_count}} - The number of guests in the reservation in question.
{{next::nights_count}} - The number of nights reserved for the reservation in question.
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{{guest_door_pin}}

{{seam_code}}

{{akiles_pin}} - Access PIN

{{akiles_link}} - Access Link

{{tedee_link}} - URL to the Tedee page where the guests can manage the door locks.
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{{precheckinlink}} - the reservation pre-check in link
{{precheckoutlink}} - the reservation pre-check out link
{{guestapplink}} - the reservation guest app link

{{chekin_signup_form_link}} - Signup form link

{{counterparty_name}} - Invoice country name

{{invoice_number}} - Invoice number

{{amount_gross}} - Invoice gross amount

{{currency_code}} - Invoice currency code

{{company_name}} - Issuer Invoice company name

{{listing_id}} - target listing ID*

{{listing_name}} - listing title*

{{listing_nickname}} - listing nickname*

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* those variables could be used only if the Invoice is genareted from reservation.

{{owner_name}} - owner name

{{property_name}} - property name

{{start_date}} - statement's start date

{{end_date}} - statement's end date

{{amount}} statement's amount

{{currency_code}} - statement's currency

{{company_name}} - management company name

{{listing_id}} - target listing ID

{{listing_name}} - listing title

{{listing_nickname}} - listing nicknam