Connect your Booking.com listings to Hostify

Preconditions for connecting :

The listing must exist both on Booking.com and on Hostify
The guests number in the Hostify listing must be equal with the guests number in Booking.com

Import upcoming reservations that were created prior to the integration

Booking.com reservations with a check-in/check-out date in the future will be imported automatically to Hostify upon connecting a listing.

The guest's email and phone number will not be available in Hostify (only for reservations that were created prior to the integration!). If a guest sends a message, it will be reflected in the Hostify Inbox. To answer the guest's message, you will have to update the guest's email/phone number in Hostify, which can be found at the Reservation page in Hostify.

Connecting your Booking.com listings to Hostify

First Booking.com part :

If you are just starting with Hostify contact our support team to create a Booking.com machine account for you.
Wait for their reply and confirmation that a machine account has been created for you.
Go to Booking.com
Click on the property that you would like to connect to Hostify
Go to Account - > Channel Manager setup

6. START a new connection request

7. Search for Hostify

8. Select all options and click Connect

9. At this stage, we’ve received your request for a connection!
Now please contact Hostify support team and ask them to accept the connection request for you by providing them with the Booking.com hotel id

10. Add the Hostify integration email (our support team will provide you with it), in Reservation and Central Reservation fields across Booking.com Extranet (see steps below) :

Go to admin.booking.com
Navigate in the Extranet to the Hotel id contacts
Edit and update with Hostify integration email for the Primary point of contact in Reservation and Central Reservation fields.

Also, make sure your email notifications are turned ON in Messaging Preferences page.

Second Hostify part :

Go to Account -> Channels -> Booking.com Integration -> Hotels
Add the confirmed (Booking.com part) Hotel ID
Click on Active button
Select the currency that you are using on Booking.com
Click the Add button.
Click on "Room types"

7. On the list you will see your Booking.com property. Click on the "Edit" button.

8. On the new window you have to select the corresponding Airbnb listing and select "Sync pricing".

9. Once you've clicked "Save" the system will begin with the connection. Once the process is over, the name of the Airbnb listing will appear under "Assigned listings" and a next button will appear on the left side of the screen under "LOS".

10. Now you have to fill in the information on step 2 "Pricing" -> click "Save" -> Next.

11. Repeat the same process from point 10. on the "LOS" step.

12. Your property is almost ready. Now on the new list that will appear on your left side of the screen, you will see a "Rates" button. Click on it.

13. There you will see all of your rates from Booking.com. Hostify is connecting only to the Standard rate. Sometimes the system is setting another rate as a "Default" one, so in case the Standard rate is not marked as "Default" you will have to mark it as such from the so called button. Also you will have to add the pricing details for that rate again, by clicking on the "Edit" button.

Once you've reached step 13, please notify us, so I can check if everything is okay and I will confirm that you can proceed forward.

14. To avoid possible overbookings, you will have to disable Booking.com auto-replenishment on closed rooms feature

The auto-replenishment on closed rooms is a feature that can be deactivated at the property level, however the general auto-replenishment for Booking.com cancellations will remain active. Deactivating this feature means that if the room/date is closed in red (stop sell), it will not be auto-replenished even if there are cancellations.

You can learn more from here - > https://partner.booking.com/en-gb/help/rates-availability/how-can-i-set-auto-replenishment-closed-rooms