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Booking.com reservations not coming to Hostify ?
Booking.com reservations not coming to Hostify ?
Alex avatar
Written by Alex
Updated over 3 years ago

Please check if you have Not XML rates added to your Booking.com property calendar on the left side where rates info is showing.


It should look similar to this image :

To change a rate plan to XML active, submit a request via your Booking.com account or call directly your Booking.com account manager and ask him to do it for you.

Important : reservations that came through not XML active rate plans will never come automatically in Hostify. You will have to manually create them in Hostify transferring guest info 1:1 from Booking.com.
Manually created Booking.com reservations won't auto-update its status if they get canceled on Booking.com platform.

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