Refunding a guest's payment will sometimes be needed whether it may be partial or in full. This article will guide you through the process of creating a refund for your guest.
1. Go to the guest reservation page.
2. Scroll all the way down to the Transactions tab
Here you will be able to see the transactions made for the reservation.
3. Click on the little undo arrow at the right side of a transaction.
4. Modal should pop up
Here you can set the amount that you would like to refund to the guest from the charge and hit Send.
