From the left side menu, navigate to Apps > Check-in Form:
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Select +Create New Form > Fill in the Name of the Form > Save changes:
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Then, under the General tab, enable the Active toggle ON > click Save:
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After that, you will be able to set up the Check-in Form by adjusting the following 3 options:
> Required Personal Details = All adult guests/Main Guests = select option—only the main guest or all guests should fill up the form;
> Document Upload = Yes/No = enable the possibility if the guest must add a photo of its Document;
> Main guest name editable = ON/OFF = enable the possibility for main guest to edit their names.
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Click Save:
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Once you go through the process, you'll be able to see all the Check-in forms that have been created in your account, as well as what's from's status:
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From the Check-in forms, click Edit right next to your newly created Check-in form:
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Go to Listings > Select Add ALL to add the Check-in form to all the available listings, or manually Add selected listings from the Available list:
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After selecting which listings you want the Check-in form to apply, you can always de-select ALL or some of the listings by clicking Remove selected or Remove all buttons:
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Once you activate the Hostify Online Check-in form feature to your respective listings, a new module will appear on each reservation being called Check-in Details:
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Navigate to Apps > Check-in form > click Edit right next to the Check-in form you'd like to customize:
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Under the Customization tab, you can choose which Parameters will show and which ones will be mandatory on Reservation details and Personal details level:
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Remember that you can adjust the order of appearance to all the parameters according to your needs by using the "Up-down" cursor icon on the left.
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It's of particular importance to enable the Invoice details editable option > YES:
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Showing the Invoice details editable will enable your guest to share details for issuing an invoice on the Online Check-in form itself.
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Navigate to Apps > Check-in form > click Edit right next to the Check-in form you'd like to enable this option for:
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Go to the Collect deposit tab > Allow Deposit Payment = ON > Update:
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Once you click Update, 2 new fields will appear on the screen—Payment Processor and Deposit Charge Type—which you'll have to set accordingly:
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Please note that under the Payment Processor drop-down, you'll be able to select which processor that you have integrated with your Hostify account, the revenue will go directly to.
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Select Charge or Preauthorize under the Deposit Charge Type
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Click Update when ready:
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Navigate to Apps > Check-in form > click Edit right next to the Check-in form you'd like to enable this option for:
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Go to the Extra costs settings tab > Collect extras = ON > Update:
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Select a Payment Processor which is integrated with your Hostify account under the Payment Processor drop-down menu > Update:
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Under the Check-in Details module on a Reservation level, click View Link button > Copy:

This option enables you to access the Online Check-in form link that will be sent to the guest.

Click the Send to guest button to send the online Check-in form link to the guest manually > select the Channel through which the form will be sent > type in a personalized message and include the online Check-in form in the dynamic variable field > Save:
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This option enables you to send the link to the guest with an open message field. Please note that it's mandatory to keep the {{check_in_form_link}} dynamic variable because it contains the unique Check-in form link for the reservation.
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You can also send the Online Check-in form link through the Hostify Inbox by using the same {{check_in_form_link}} dynamic variable and including the respective reservation check-in form link:
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From the left side menu, navigate to Automations:
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Then, select Automated Messages:
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Click the Add new sub-tab > make sure the Active = ON, you provide a relevant Name to your automated message, and that you draft a nice welcome message to the guest:
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Under the Schedule to section, select the Check-in form completed (Hostify) option, which will enable the Automated Message to be sent when the Online Check-in form link is completed by the guest.
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